We’re looking for a Credit Controller Technician to join our dynamic team at the heart of our business within Jensten London Markets. We’re seeking a proactive and detail-driven Credit Controller to join our London Markets IBA Team. This is a fantastic opportunity to play a key role in managing and improving our credit control processes — all while working remotely.

In this role, you will administer the credit control function for the London Markets team, ensuring all outstanding debts are collected, and tasked to bring down the aged debt.

Key Responsibilities:

• Taking ownership of the credit control process for the London Markets team
• Proactively chasing outstanding debts and reducing aged debt
• Posting receipts and reconciling client accounts accurately
• Investigating and resolving reconciliation queries
• Building strong relationships with internal and external stakeholders
• Ensuring all credit control deadlines and procedures are met

What We’re Looking For:

• Experience in a credit control role (insurance industry experience is a bonus, but not essential)
• Excellent communication skills – both written and verbal
• A collaborative, can-do attitude with a high level of integrity
• Strong time management and organisational skills
• Clear and confident communication, both written and verbal
• Proficiency in Microsoft Word, Excel, and Outlook
• The ability to work independently and manage your own workload remotely

Rewards & Benefits:

When you join us, you can expect a supportive culture and an attractive range of rewards and benefits which include:

• Competitive salary with an annual pay review and bonus scheme.
• Flexibility with Hybrid working options (3 in the office and 2 from home once settled in)
• 27 days annual leave (includes a day off for your birthday and another for a religious holiday of your choice) + bank holidays
• Auto enrolment into our excellent pension scheme (5% employer matched contribution)
• Flex-benefits- A range of flexible benefits to choose from, that are most important to you
• Group Life Assurance cover
• 3 months Maternity, Paternity & Adoption leave all fully paid
• Perks at work- amazing discounts on cinema tickets, meals out, luxury items etc.
• Holiday purchase scheme- up to 5 days annually

About Us:

Launched in 2018 Jensten is one of the UK's largest independent broking groups. Growing organically and through strategic acquisition we now place nearly £600m GWP into the market via our retail insurance broking, Lloyd's and London Market broking, and specialist underwriting arms.

We fill the void in the market between a consolidator and a provincial broker. We have the scale, ambition and expertise to stand out, but the people, culture and entrepreneurial DNA to maintain our client focus. Which is why we are not just one of the leading independent broking groups, we are one of the most exciting too.

And that is why you should join us!

Our goal is to have people in our Group that enjoy being part of one team with the shared commitment to delivering insurance distribution excellence. A big part of how we do this is by listening and then acting on what we hear. Our EVP work is key to maintaining and enhancing our culture and Benefits, making Jensten Group a fantastic place to work, learn and grow.

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