The Jensten Group’s mission To be the UK's leading independent insurance broker - experts protecting what matters

Who are the Jensten Group?

Jensten is one of the UK’s leading insurance intermediary groups, known for putting clients and people first. Since launching in 2018, we’ve built a standout business in a crowded marketplace — combining scale, deep technical expertise and entrepreneurial spirit.

Operating through six specialist divisions — Network Broking, Regional Broking, Schemes Broking, Specialist Lines, London Market Broking and Underwriting — we deliver tailored insurance solutions directly to clients and through a network of trusted third‑party broking partners.

Thanks to strong organic growth and a strategic acquisition programme, Jensten is now a Top 10 Independent Broker, placing more than £650 million GWP into the market. We employ around 1,000 colleagues across 50 locations and support 95 entrepreneurial franchise holders nationwide.

Our purpose — “Protecting today, empowering tomorrow” — reflects the role we play for our clients, our communities and each other. Our people bring this to life every day through our values: Caring, Curious, Skilled and Bold.

We sit in a unique space between large consolidators and local brokers — big enough to offer capability and influence, yet agile enough to maintain the culture, autonomy and client focus of a truly independent business.

As a fast-growing business, there are always opportunities at Jensten for people who are looking for a place where ambition and excellence thrive

Our goal is to have people in our Group that enjoy being part of one team with the shared commitment to delivering insurance distribution excellence. A big part of how we do this is by listening and then acting on what we hear. Our EVP work is key to maintaining and enhancing our culture and making Jensten Group a fantastic place to work, learn and grow.

Lauren Barwell

Group People Director

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Our Values

We care deeply about our people, our client, and the impact of every decision, acting with integrity and earning trust every step of the way
We challenge the status quo, seek better ways forward, and turn curiosity into innovation that fuels progress
We bring deep knowledge and insight to every interaction, sharing expertise that empowers clients and colleagues to grow with confidence
We take ownership make confident decisions, and embrace calculated risks to unlock new opportunities for growth

Learning and Development

Jensten places significant value on developing our people through our ‘grow as we grow’ approach.

We are proud of our people and their achievements. Our people are key to our sustained success and plans for organic growth.

We offer tailored L&D plans to all of our staff and are proud of our record in supporting CII training, apprenticeships and funded study packages across the Group.

We are lucky to have colleagues who have progressed and developed throughout the business and now offer valuable mentoring and guidance to our next generation of home grown talent.

𝐂𝐚𝐫𝐞𝐞𝐫 𝐉𝐨𝐮𝐫𝐧𝐞𝐲 𝐒𝐩𝐨𝐭𝐥𝐢𝐠𝐡𝐭: 𝐉𝐞𝐬𝐬𝐢𝐜𝐚 – 𝐅𝐫𝐨𝐦 𝐀𝐩𝐩𝐫𝐞𝐧𝐭𝐢𝐜𝐞 𝐭𝐨 𝐁𝐫𝐚𝐧𝐜𝐡 𝐃𝐢𝐫𝐞𝐜𝐭𝐨𝐫

Jessica's story is a brilliant example of where an apprenticeship can lead — and how determination, curiosity and continuous development can shape a remarkable career.

Starting her journey back in 2013 on a Business Administration apprenticeship, Jessica quickly found her passion for the insurance world. She soon moved into the Personal Lines team, gaining her first hands-on experience within the industry. Her drive to learn and grow led her into the Commercial Renewals team as an Account Handler, where she continued to excel.

In 2019, Jessica’s leadership potential was recognised with a promotion to Team Leader, and just three years later, in 2022, she stepped up again to manage the entire Existing Business team. Last year, she achieved an incredible milestone — becoming Branch Director.

Her success is underpinned by her commitment to development. Jessica was one of the first employees to complete our Rising Stars programme, and she has continued to build her leadership capability through ongoing management training. She shows no signs of slowing down and remains excited about the opportunities ahead at Jensten.

Reflecting on her journey, Jessica encourages anyone considering their next step after school to explore an apprenticeship in insurance:
“It’s an exciting time at Jensten, and an apprenticeship gives you the chance to explore different career paths, learn new skills and discover what inspires you.”

Jessica’s story is a powerful reminder that with the right opportunities — and the ambition to seize them — an apprenticeship can be the start of an exceptional career

Chris Jarratt - Integration Director

Chris joined Jensten at the end of 2009 as a Trainee Account Handler and in 2011, was promoted to Account Handler. After a short stint away from the business to travel the world in 2012, Chris re-joined the Underwriting Products Team to gain valuable experience in building product specifications and within the year, was promoted to Assistant Operations Manager. In 2014, Chris moved away from underwriting and became Product Development Manager with Coversure.

He made his mark within Coversure too and at the beginning of 2017, was promoted to Head of Product Development. In 2019, due to the birth of Jensten Group and our new M&A strategy, Chris was approached regarding a secondment into the position of Head of M&A and Integration. Here, Chris shone and in 2020 was made Head of Retail Integration. Continuing his success Chris was appointed Integration Director of Jensten in 2022.

Ellie Jackson – Sales Development Manager

Ellie joined the insurance industry in 2021 as an apprentice and has since progressed to Sales Development Manager at Robert Gerrard & Co, part of the Jensten Group.

With the support of Jensten’s mentoring and leadership programmes, she has developed her skills and confidence, combining strategic insight with hands-on leadership to drive growth and deliver outstanding service.

Ellie’s achievements include launching the Pipeline Club to mentor junior colleagues, leading a successful cyber campaign, and driving engagement through social media and targeted initiatives.

She is also Employee Engagement Champion and Chair of Jensten’s Gender Balance Employee Resource Group, promoting inclusion across the business.

Her commitment to excellence was recognised with a nomination for Young Insurance Woman of the Year, and she is currently completing her Diploma and the Leading Lights leadership programme.