Do you enjoy working with numbers, resolving discrepancies and ensuring everything balances correctly?

Are you looking to join a collaborative team that plays a vital role in a growing business?

What you will do:

We're looking for an IBA Technician to join our Retail Insurer Broking Accounts team. This is an excellent opportunity to become part of a supportive and collaborative team that plays an important role in the success of our business.

In this role, you'll help ensure insurer accounts are managed accurately and efficiently, supporting the timely settlement of invoices and maintaining compliance with regulatory requirements. Working closely with insurers, clients and internal stakeholders, you'll contribute to a high-performing team that takes pride in delivering exceptional service and maintaining the highest standards of financial control.

Key Responsibilities

• Reconcile insurer statements and investigate and resolve any discrepancies.

• Prepare and submit payment advice documentation to insurers.

• Complete daily and monthly reconciliations in line with team processes and controls.

• Calculate and process commissions accurately.

• Produce and distribute credit control and aged debt reports.

• Build effective working relationships with insurers, clients and colleagues to support the smooth running of accounts processes.

What We're Looking For:

• Previous experience with Insurer Reconciliation.

• Excellent attention to detail and a methodical approach to work.

• Strong analytical and problem-solving skills.

• Proficiency in Microsoft Word, Excel and Outlook.

• Experience using Acturis or Epic Applied (advantageous)

Rewards & Benefits:

• Competitive salary with an annual pay review and bonus scheme.

• Flexibility with hybrid working options (3 days in the office and 2 from home once settled into the role).

• 27 days annual leave (including a day off for your birthday and another for a religious holiday of your choice), plus bank holidays.

• Auto-enrolment into our excellent pension scheme (5% employer matched contribution).

• Flex Benefits - a range of flexible benefits for you to choose from, based on what matters most to you.

• Group Life Assurance cover.

• Three months fully paid Maternity, Paternity and Adoption leave.

• Perks at Work - access to amazing discounts on cinema tickets, meals out, holidays, shopping and more.

• Holiday purchase scheme - buy up to 5 additional days leave each year.

About Us: 

Jensten is one of the UK’s leading insurance intermediary groups, known for putting clients and people first. Since launching in 2018, we’ve built a standout business in a crowded marketplace—combining scale, expertise, and entrepreneurial spirit.

Operating through six specialist divisions—Network Broking, Regional Broking, Schemes Broking, Specialist Lines, London Market Broking, and Underwriting—we deliver tailored insurance solutions directly to clients and through a network of trusted third-party broking partners. Thanks to a combination of strong organic growth and strategic acquisitions.

Jensten is now a Top 10 Independent Broker, placing over £650 million GWP into the market. We employ more than 1,000 people across 35 locations and work with 85 entrepreneurial franchise holders across the UK.

We fill the gap between large consolidators and local brokers—offering the scale and capability to compete at the highest level, while maintaining the agility, culture, and client focus of a truly independent business.

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