Are you an experienced compliance professional with a background in commercial or personal lines general insurance and a desire to make a real impact across a growing retail broking division? Do you enjoy translating regulation into practical solutions and building trusted relationships? If so, we’d love to hear from you.

This opportunity has arisen due to an internal promotion, reflecting our commitment to developing talent and supporting career growth within the Jensten Group

The Role

As Risk and Compliance Manager – Retail, you’ll support our regulated retail broking businesses in meeting their compliance obligations and embedding good customer outcomes. You’ll work closely with the Senior Risk & Compliance Manager (Retail) and the wider Group Risk & Compliance team to provide expert advice, training, and oversight.

This is a remote role, but you must be based in the UK. Occasional travel may be required for internal meetings or site visits.

Key Responsibilities

• Provide regulatory subject matter expertise and guidance to retail firms
• Support horizon scanning and communicate regulatory changes
• Respond to ad-hoc compliance queries
• Review and approve financial promotions
• Manage risk registers and KRIs, providing oversight and challenge
• Identify and report breaches, ensuring appropriate actions are taken
• Assist with regulatory filings and submissions
• Deliver risk and compliance training across the Broking Division
• Support internal reporting for the Broking Risk & Compliance Committee
• Oversee key contracts (e.g., TOBAs, Delegated Authorities)
• Support compliance due diligence on acquisition targets
• Support integration of newly acquired businesses and remedial actions

What We’re Looking For

• Proven experience in a Risk & Compliance role within commercial or personal lines general insurance
• Strong knowledge of the FCA Handbook and reporting requirements
• Experience managing regulatory and conduct risks
• Familiarity with risk management frameworks
• Ability to build strong relationships and act as a trusted business partner

Rewards & Benefits

When you join us, you can expect a supportive culture and an attractive range of rewards and benefits which include:

• Competitive salary with an annual pay review and bonus scheme.
• Remote working
• 27 days annual leave (includes a day off for your birthday and another for a religious holiday of your choice) + bank holidays
• Auto enrolment into our excellent pension scheme (5% employer matched contribution)
• Flex-benefits- A range of flexible benefits to choose from, that are most important to you
• Group Life Assurance cover
• 3 months Maternity, Paternity & Adoption leave all fully paid
• Perks at work- amazing discounts on cinema tickets, meals out, luxury items etc.
• Holiday purchase scheme- up to 5 days annually

About Us

Launched in 2018 Jensten is one of the UK's largest independent broking groups. Growing organically and through strategic acquisition we now place nearly £650m GWP into the market via our retail insurance broking, Lloyd's and London Market broking, and specialist underwriting arms.

We fill the void in the market between a large consolidator and a provincial broker. We have the scale, ambition and expertise to stand out, but the people, culture and entrepreneurial DNA to maintain our client focus. Which is why we are not just one of the leading independent broking groups, we are one of the most exciting too. And that is why you should join us!

Our goal is to have people in our Group that enjoy being part of one team with the shared commitment to delivering insurance distribution excellence. A big part of how we do this is by listening and then acting on what we hear. Our EVP work is key to maintaining and enhancing our culture and Benefits, making Jensten Group a fantastic place to work, learn and grow.

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