Broker Support
We usually respond within three days
The Role
We have an exciting opportunity for you to become our Broker Support, joining the Client Operations team at our Jensten London Markets division. It's the perfect opportunity to launch your career in the insurance industry, or develop it further.
Jensten London Markets, part of the fast-growing Jensten Group, has a long-standing reputation for delivering innovative insurance solutions in industries like construction, property, and motor fleet. You’ll be supported with comprehensive training and development to build your knowledge and expertise in the exciting world of insurance.
Based from our Central London office, you’ll be an integral part of our team- responsible for working closely with and helping our Account Executives and Handlers. While you learn the ropes, you’ll have the opportunity to build strong broker relationships, work on client accounts, and be a key player in driving the growth of our division. Some key accountabilities will include:
- Support the Team: Collaborate with colleagues to ensure timely and efficient service delivery, helping the team meet targets.
- Learn & Grow: Receive on-the-job training to build your insurance knowledge, with the opportunity to progress within the company.
- Client-Focused: Build and maintain relationships with brokers, delivering exceptional service and helping clients with their insurance needs.
- Contribute to Growth: Help ensure renewal retention and support the team’s goals in bringing in new business.
About You
As our Broker Support, you'll be willing to develop & learn new skills in the Insurance industry, with a desire to build a successful career. You'll have the chance to join a fast-growing innovative company, be part of a collaborative and inclusive environment that values learning and development- and gain experience in an exciting industry with exposure to various sectors of Commercial Insurance. You'll also be or have:
- Strong Communication Skills: The ability to engage confidently with colleagues and clients, both in writing and over the phone.
- Team Player: Able to collaborate and work effectively with others in a dynamic, fast-paced environment.
- Organised & Motivated: Comfortable managing tasks and deadlines in a busy role.
Rewards & Benefits
When you join us, you can expect a supportive culture and an attractive range of rewards and benefits which include:
- Competitive salary with an annual pay review, car allowance and bonus scheme
- 27 days annual leave (includes a day off for your birthday and another for a religious holiday of your choice) + bank holidays
- Auto enrolment into our excellent pension scheme
- Flex-benefits- A range of flexible benefits to choose from, that are most important to you
- Group Life Assurance cover
- 3 months Maternity, Paternity & Adoption leave all fully paid
- Professional qualification study support relevant to your role and career
- Perks at work- amazing discounts on cinema tickets, meals out, luxury items etc.
- Holiday purchase scheme- up to 5 days annually
About Us:
The Jensten Group was launched in 2018 and is now one of the UK's largest independent broking groups. Growing organically and through strategic acquisition we now place over £650m Gross Written Premium (GWP) into the market via our retail insurance broking, Lloyd's and London Market broking, and specialist underwriting arms.
We fill the void in the market between a consolidator and a provincial broker. We have the scale, ambition and expertise to stand out, but the people, culture and entrepreneurial DNA to maintain our client focus. This is why we are not just one of the leading independent insurance groups, we are one of the most exciting too.
And that is why you should join us!
- Division
- Jensten London Markets
- Locations
- London - Marlow House
- Remote status
- Hybrid

London - Marlow House
Learning and Development
We are proud of our people and their achievements. Our people are key to our sustained success and plans for organic growth.
We offer tailored L&D plans to all of our staff and are proud of our record in supporting CII training, apprenticeships and funded study packages across the Group.
We are lucky to have colleagues who have progressed and developed throughout the business and now offer valuable mentoring and guidance to our next generation of home grown talent.
Already working at Jensten Group?
Let’s recruit together and find your next colleague.