Underwriting Assistant
We usually respond within two weeks
Basil Fry (part of the Jensten Group) is excited to announce a brand-new opportunity for an enthusiastic Underwriting Assistant to join their friendly and dedicated Underwriting team.
This is a fantastic chance to develop your underwriting expertise within a market-leading specialist insurance provider.
Since the company was founded in 1970, Basil Fry has developed an in-depth knowledge of the removals and storage and self-storage industries. During over fifty years of trading, our expertise has enabled us to create a broad range of specialist insurance solutions, in-house claims teams and market-leading risk management services.
As an Underwriting Assistant, you’ll provide vital support to the Schemes Underwriter and Schemes Underwriting Manager.
Working in a team of 3, and a wider office of 38, you will be based in their modern Leatherhead site, which is in easy walking distance from the station and bus routes.
This is an office-based role, working Monday to Friday, 9:00 am to 5:15 pm.
Key objectives & responsibilities will include:
Provide day‑to‑day administrative support to the Schemes Underwriter and Schemes Underwriting Manager.
Help prepare and process quotes, renewals, MTAs, endorsements, and policy documents with accuracy.
Collect and check basic risk information from brokers and clients, raising any queries where needed.
Support the risk assessment process by gathering documents and identifying missing details.
Keep internal systems and records up to date through accurate data entry and file management.
Assist with payment monitoring and follow‑ups as part of credit control activities.
Respond promptly and professionally to broker enquiries, ensuring a positive service experience.
Manage your own workload by prioritising tasks and helping monitor shared inboxes.
Work closely with the underwriting team to support day‑to‑day operations and team goals.
Suggest improvements to processes and customer service as you learn and develop in the role.
About You
To join us as an Underwriting Assistant, you’ll bring a genuine passion for developing a career in underwriting. You’ll be proactive, detail-oriented, and confident in building relationships with brokers and internal teams.
What we’re looking for:
Proficiency in Microsoft Office applications (Outlook, Word, Excel).
Strong organisational skills with exceptional attention to detail.
Excellent communication skills for engaging with brokers and internal teams.
Ability to work effectively in an office-based environment (Leatherhead location).
Rewards & Benefits
When you join us, you can expect a supportive culture and an attractive range of rewards and benefits which include:
27 days annual leave (includes a day off for your birthday and another for a religious holiday of your choice) + bank holidays
Auto enrolment into our excellent pension scheme (5% employer matched contribution)
Flex-benefits – a range of flexible benefits to choose from, that are most important to you
Group Life Assurance cover
3 months Maternity, Paternity & Adoption leave all fully paid
Professional qualification study support relevant to your role and career
Perks at Work – amazing discounts on cinema tickets, meals out, luxury items etc.
Holiday purchase scheme – up to 5 days annually
About Us:
Basil Fry & Company is a trading name of Jensten Insurance Brokers Limited. Since the company was founded in 1970, Basil Fry has developed an in-depth knowledge of the removals and storage and self storage industries. During over fifty years of trading, our expertise has enabled us to create a broad range of specialist insurance solutions, in-house claims teams and market-leading risk management services.
Jensten is one of the UK’s leading insurance intermediary groups, known for putting clients and people first. Since launching in 2018, we’ve built a standout business in a crowded marketplace — combining scale, deep technical expertise and entrepreneurial spirit.
Jensten is entering an exciting new chapter, with the business evolving into two clearly defined trading divisions: Broking and Product & Distribution. The Broking division will bring together Regional Broking, Specialist Lines & London Markets, and also Network Broking- while Product & Distribution will unite Jensten’s market-leading Schemes & Affinity businesses with Jensten Underwriting. This will enable us to deliver tailored insurance solutions directly to clients and through a network of trusted third‑party broking partners.
Thanks to strong organic growth and a strategic acquisition programme, Jensten is now a Top 10 Independent Broker, placing around £600 million GWP into the market. We employ over 1,000 colleagues across 50 locations across the UK and Ireland and support 93 entrepreneurial franchise holders nationwide.
Our purpose — “Protecting today, empowering tomorrow” — reflects the role we play for our clients, our communities and each other. Our people bring this to life every day through our values: Caring, Curious, Skilled and Bold.
We sit in a unique space between large consolidators and local brokers — big enough to offer capability and influence, yet agile enough to maintain the culture, autonomy and client focus of a truly independent business.
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- Division
- Basil Fry
- Locations
- Leatherhead
- Employment type
- Full-time
- Recruitment Partner
- Gary Broz
Leatherhead
Learning and Development
We are proud of our people and their achievements. Our people are key to our sustained success and plans for organic growth.
We offer tailored L&D plans to all of our staff and are proud of our record in supporting CII training, apprenticeships and funded study packages across the Group.
We are lucky to have colleagues who have progressed and developed throughout the business and now offer valuable mentoring and guidance to our next generation of home grown talent.