The role:

We’re looking for a Commercial Broker who thrives on building strong relationships and delivering tailored insurance solutions to a diverse range of clients. Based in our Shipley office, with hybrid working options once you’re settled, this is your chance to join a long‑established brokerage that values expertise, fresh thinking, and genuine commitment to client service.

Reporting to the Branch Director, the main purpose of the role is to work closely with our existing commercial clients, supporting retention and growth while providing high‑quality broking services across new business, renewals, and mid‑term adjustments. You’ll play a key part in placing risks, negotiating with insurers, and identifying opportunities to add value through cross‑selling and expanding our product offering. This role sits within our Commercial Broking team, supporting clients across a wide variety of sectors and ensuring they receive comprehensive, competitive and well‑managed insurance solutions. 

Key objectives & responsibilities will include:

•Work closely with long-standing clients to renew policies and uncover new opportunities.

•Present tailored insurance and risk management solutions that truly meet client needs.

•Spot opportunities to grow the book of business through cross-selling and up-selling.

•Use insight and initiative to increase quote volumes and drive success.

•Understand each client’s business, risks, and ambitions to deliver advice that matters.

•Ensure compliance with FCA regulations and uphold the highest service standards.

About you

As one of our Commercial Brokers you’ll have a passion for providing solutions- and a flair for spotting opportunities that will help existing and new clients going forward. You will also be or have:

•Commercial insurance industry background

•A confident communicator who builds trust and inspires confidence.

•A proactive approach, with the ability to multi-task and use initiative.

•Drive and genuine passion to learn and develop within insurance

•Worked in a similar role previously, with experience of working with Insurers and clients

•A genuine passion for learning and developing within the insurance industry.

•Acturis system knowledge (ideally)

About Us:

Packetts is one of the UK’s largest and longest‑established independent Chartered Insurance Brokers, based in Shipley and part of the Jensten Group. With a proud heritage of over 90 years, Packetts has built a reputation for delivering trusted advice, tailored protection, and consistently high service standards.

Specialising in commercial, not‑for‑profit, and specialist insolvency insurance, Packetts provides bespoke solutions shaped around each client’s unique risks and requirements.

Now a proud part of the Jensten Group. Jensten fill the void in the market between a consolidator and a provincial broker. We have the scale, ambition and expertise to stand out, but the people, culture and entrepreneurial DNA to maintain our client focus. Which is why we are not just one of the leading independent broking groups, we are one of the most exciting too.

And that is why you should join us!

Our goal is to have people in our Group that enjoy being part of one team with the shared commitment to delivering insurance distribution excellence. A big part of how we do this is by listening and then acting on what we hear. Our EVP work is key to maintaining and enhancing our culture and making Jensten Group a fantastic place to work, learn and grow.

To learn more about Benefits at Jensten - Jensten Group (jenstencareers.co.uk) click here.

#LI-LP1