The role

We have a fantastic opportunity for a motivated Professional Indemnity (PI) Account Director to join the team here at the Jensten Group. You’ll be based at our Central London office, and we offer hybrid working once settled into the role. Reporting to the Head of FINPRO, the main purpose of the role is a combination of managing the FINPRO London team and handling Renewals- whilst generating New Business (NB). A book of clients will be inherited but the main aim is growth and to generate new business. The book of business mainly consists of Construction and Traditional Professions.

As an Account Director, you will lead a team of 6 talented professionals, managing key client relationships, developing new business, and ensuring exceptional service delivery. Your expertise in professional indemnity insurance will be vital in guiding both your team and clients through complex insurance requirements. Some key accountabilities will include:

• Lead and mentor a team of brokers and support staff
• Manage a portfolio of professional indemnity clients in construction and legal sectors
• Develop new business opportunities and expand existing client relationships
• Provide expert advice on insurance solutions and risk management
• Ensure high levels of customer satisfaction and retention
• Collaborate with underwriting and claims teams to deliver effective solutions
• To ensure compliance with local procedures, customer service standards and external compliance regulations, e.g. FCA

About you

As one of our Account Directors, you’ll be a ‘go-getter’ type of person, being proactive and constantly prospecting for new clients. You’ll be able to build & strengthen relationships easily, doing client visits and staying in regular communication. You’ll have a passion for providing solutions - and a flair for spotting opportunities that will help existing and new clients going forward. You will also be or have:

• Insurance industry background- especially in Professional Indemnity (PI), ideally Construction & Solicitors
• Retail experience (essential), Wholesale experience (nice to have)
• Proven experience as an Account Director (or similar Leadership role) in Insurance brokerage
• Professional connections within London’s insurance market (ideally)
• Passion and flair for new business, coupled with strong history of retaining clients (essential)
• Strong leadership, communication, and relationship management skills
• Ability to drive business growth and team development
• Drive and genuine passion to learn and develop themselves and their team
• Acturis system knowledge (ideally)

Rewards & Benefits

When you join us, you can expect a supportive culture and an attractive range of rewards and benefits which include:

• Competitive salary with an annual pay review and bonus scheme.
• Flexibility with Hybrid working options (3 in the office and 2 from home once settled in)
• 27 days annual leave (includes a day off for your birthday and another for a religious holiday of your choice) + bank holidays
• Auto enrolment into our excellent pension scheme (5% employer matched contribution)
• Flex-benefits- A range of flexible benefits to choose from, that are most important to you
• Group Life Assurance cover- a massive X4 of salary
• 3 months Maternity, Paternity & Adoption leave all fully paid
• Professional qualification study support relevant to your role and career
• Perks at work- amazing discounts on cinema tickets, meals out, luxury items etc.
• Holiday purchase scheme- up to 5 days annually

About Us:

Launched in 2018 Jensten is one of the UK's largest independent broking groups. Growing organically and through strategic acquisition we now place over £650m GWP into the market via our retail insurance broking, Lloyd's and London Market broking, and specialist underwriting arms.

We fill the void in the market between a consolidator and a provincial broker. We have the scale, ambition and expertise to stand out, but the people, culture and entrepreneurial DNA to maintain our client focus. Which is why we are not just one of the leading independent broking groups, we are one of the most exciting too.

And that is why you should join us!

Our goal is to have people in our Group that enjoy being part of one team with the shared commitment to delivering insurance distribution excellence. A big part of how we do this is by listening and then acting on what we hear. Our EVP work is key to maintaining and enhancing our culture and making Jensten Group a fantastic place to work, learn and grow.

#LI- LPI